Privacy Policy

Your privacy matters to us. Here's how MarinaLoop collects, uses, and protects your data.

1. Information We Collect

When you book an experience through MarinaLoop, we collect your full name, phone number, and the number of guests in your party. This information is used to manage your reservation and ensure a smooth trip experience. We also collect anonymous usage data to help improve our site.

2. How We Use Your Information

We use your information to manage bookings, provide customer support, send reservation updates, and occasionally share special offers. Your data is stored securely and is never sold to third parties.

3. SMS Consent & Communication

When you enter your phone number during checkout and check the consent box, you agree to receive text messages from MarinaLoop. These may include trip updates, confirmations, reminders, and limited promotional offers. Message/data rates may apply. You can opt out anytime by replying STOP.

4. Payment Information

Payments are processed securely through Stripe or Zelle. We do not store your credit card or banking information.

5. Cookies & Analytics

We use cookies to analyze traffic and improve performance. Disabling cookies may impact functionality, but the site remains usable.

6. Third-Party Services

We work with trusted partners (like Stripe and analytics tools) who only receive the data they need to deliver their services and are required to protect it.

7. Your Rights & Data Deletion

You may request access to, correction of, or permanent deletion of your personal data at any time. Just contact us and we’ll take care of it promptly.

8. Updates to This Policy

This Privacy Policy may be updated periodically. The most current version will always be posted here with the latest effective date.

9. Contact

For privacy-related questions or data requests, email us at axela@outlook.com.